Alberta launches Health Shared Services

ECHO STAFF

Alberta has created Health Shared Services (HSS) to improve efficiency and coordination across the province’s health system.

The organization centralizes support functions such as IT, finance and human resources, reducing duplication and allowing health agencies to focus on patient care. HSS will work with Acute Care Alberta, Primary Care Alberta, Recovery Alberta, Assisted Living Alberta, provincial health corporations, Alberta Health Services, Covenant Health and Lamont Health.

Operating independently but in collaboration with these agencies, HSS will provide essential services, coordinate system-wide activities and ensure accountability.

Interim CEO Maureen Towle brings more than 20 years of senior government management experience. “Alberta is home to dedicated health care professionals and support staff committed to delivering world-class care,” Towle said. “I look forward to ensuring seamless patient journeys while prioritizing efficiency and effectiveness.”

HSS officially began Nov. 1, will start delivering services Dec. 1, and is expected to be fully operational by April 1, 2026.

By streamlining administrative functions and improving collaboration, Health Shared Services aims to make Alberta’s health system more efficient and better equipped to support high-quality care for all Albertans.